Versand

Shipping Policy

Last Updated: September 3, 2026

This Shipping Policy explains our general order processing and delivery procedures.

Order Processing

Orders are generally processed within 1–3 business days after successful payment and order confirmation.

Orders placed during weekends or public holidays may be processed on the next available business day.

Estimated Delivery

Standard delivery generally takes approximately 5–15 business days after dispatch.

Delivery times are estimates rather than guarantees unless expressly stated otherwise.

Actual delivery times may vary because of destination, carrier operations, customs procedures, weather conditions, public holidays, or other circumstances outside our reasonable control.

Shipping Costs

Any applicable shipping charges will be displayed during checkout before the order is completed.

Tracking

Where tracking is available, tracking information may be provided after an order has been dispatched.

Please allow some time for tracking information to become active.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address.

If you discover an error after placing an order, please contact us as soon as possible. We cannot guarantee that shipping information can be changed after an order has been processed or dispatched.

Delayed Orders

If your order has not arrived within the expected delivery period, please contact our customer service team through the contact information available on this website.

Lost or Damaged Packages

If a package appears to be lost or arrives damaged, please contact us promptly with your order information. We will review the situation and provide an appropriate solution where applicable.

International Orders

International shipments may be subject to customs procedures, taxes, duties, or other import requirements depending on the destination.

Applicable responsibilities will be determined according to checkout information and applicable law.